At RelocatorPortugal, we take compliance and due diligence very seriously. By engaging with our services, you agree to the following terms and conditions:
1.⁠ ⁠Right to Decline Service:
• RelocatorPortugal reserves the right to decline a client. In such cases, a full refund will be issued, excluding any banking fees.
2.⁠ ⁠Payment Requirements:
• Payment is required upfront and must be made prior to all consultations or services.
3.⁠ ⁠Refund Policy:
• If a service is not successfully completed due to RelocatorPortugal’s sole responsibility, you will receive a full refund of the exact amount paid for that service.
• Refunds will not be issued if a service cannot be completed due to:
· The client’s inability to provide the necessary documentation or take required actions with relevant entities.
· A client’s decision to discontinue the service or change their plans.
4.⁠ ⁠Legal Services:
• For services involving a RelocatorPortugal lawyer, in accordance with the Lawyer’s Act, if the necessary trust relationship between the attorney and client is broken or damaged, RelocatorPortugal reserves the right to discontinue the service. Time spent on the matter will be charged at €200/hour, billed in 15-minute increments.
5.⁠ ⁠Unlisted Services:
• Any services not explicitly listed with a fixed fee will be charged at a rate of €200/hour, billed in 15-minute increments.
6.⁠ ⁠Agreement to Terms:
• By scheduling a consultation or hiring our services, you acknowledge and accept these terms and conditions.